CARING FOR OUR COMMUNITY
SUSTAINABILITY
Our commitment in operational practices that align the wellness focus and intentional care of our local area is the guiding principle.
Policies
Implementation Policy
Communication Policy
Caring for
Our Community
Product Sourcing
Food Sourcing
Cleaning Supplies
Waste Management
Minimising Plastic
Food Waste
Water and Energy Conservation
Mindful Workplace
Furniture
Trainings
Supplier
Hire Local People
Advocacy & Collaborations
Community Integrated Events
Conscious Partnerships
Free Cycle Projects
Project Partners
T3 Architects
LJ-Group
Kobi Lighting Studio
Honouring
Local Heritage
Our restaurants are inspired by local arts and crafts,
as well as the ancient trading port and exotic merchants
of East and West trading of exotic spices and other wares.
• Hoi An stories and influences
• Vietnamese coffee and spices
• Local artisans crafts and wares
Mindful Sustainability in Every Moment
Eco-Conscious Product Sourcing
Sourcing local, sustainable, and environmentally friendly products (e.g. food, cleaning supplies) to support biodiversity and minimise carbon footprints.
Waste Reduction & Resource Conservation
Implementing strategies to reduce single-use plastics, minimise food waste, and conserve water and energy across resort operations.
Holistic Workplace Sustainability
Building an eco-friendly workplace that values employees through sustainable infrastructure, practices, and wellness initiatives.
Community-Centric Initiatives
Collaborating with local businesses and cultural groups, hosting inclusive events, and supporting socially responsible programs that benefit the local community.
Accessibility & Inclusive Stay
A sense of calm and belonging should be felt by every guest.
Across the resort, accessibility is supported through carefully considered spaces and thoughtful assistance. More detailed information on specific features and support services can be shared by our team prior to or during your stay.
Accessible Retreat Features
Accessible Areas with Accessible Routes from Public Entrance
Accessible Entrance to On-Site Pool
Entrance to On-Site Fitness Center is Accessible
Main Entrance is Accessible
On-Site Restaurants are Accessible
Guest Villa Accessibility
Accessible Vanities
Adjustable height hand held shower
Alarm Clock Telephone Ringers
Accessible villa
Self closing doors in accessible villas
Lever Handles on Guest Villa Doors
Lowered Deadbolts on Guest Villa Doors
Lowered Electrical Outlets
Mobility accessible villas
Non-slip Grab Rails in the Bathroom
Roll-in Shower
Accessible toilet (toilet seat at wheelchair height)
Guest Feedback & Community Connection
Open dialogue with both our guests and the local community is an essential part of this journey.
If you have any feedback, concerns, or suggestions related to our practices, you are warmly invited to share them with us. This includes a dedicated contact channel for guests and local stakeholders to raise feedback or grievances, allowing us to listen, respond, and continuously improve.
You are welcome to share your thoughts with us here.
